Welcome to the Nextiva Voice Advanced Settings guide, Version 1.2. In this article, we’ll dive into the advanced features of Nextiva’s business communication system. Whether you’re an administrator or a curious primary school student, this guide will walk you through Nextiva’s advanced settings in a clear and understandable manner.

Getting Started: Streamlining Voice Settings

Managing your NextOS voice settings has never been easier. With Nextiva, you can efficiently oversee employee and device details all in one place. To get started:

Logging In

Visit Nextiva.com and click on the “Login” button, or go to authenticate.nextiva.com directly. Your Nextiva username is your email address linked to your NextOS user. If you’ve forgotten your username or password, don’t worry; you can retrieve them using the “Forgot Username?” or “Forgot Password?” links.

Unlocking Advanced Settings

Advanced voice settings are at your fingertips. From call routing to caller identification, NextOS admin home page has got you covered. Here’s how you can access these settings:

Mobility: Stay Connected Anywhere

Nextiva offers seamless mobility features, ensuring you’re always connected. Explore the following options:

Nextiva Anywhere

Make and receive calls on your mobile or home phone, just as if you were in the office. Set up call forwarding during specific schedules and conditions for different phone numbers.

Remote Office

Use an alternative number as your office phone. For making calls, utilize call control tools like dialers or call managers.

Sequential Ring

Configure up to five additional numbers to ring in sequence if calls aren’t answered promptly. Set internal or remote phone numbers, and choose conditions and destinations for unanswered calls.

Simultaneous Ring

Ring up to 10 additional phone numbers or extensions when a call comes in. Specify schedules, phone numbers, and conditions.

Forwarding: Flexibility in Call Routing

Experience advanced call forwarding with Nextiva:

Call Forward Always

Automatically forward incoming calls to any number, be it another phone, voicemail, or extension.

Call Forward Selective

Forward calls based on schedules and specific phone numbers, including private or unavailable ones.

Call Forward Busy

Redirect calls to another number when your phone is busy.

Call Forward Unanswered

Automatically forward unanswered calls after a defined number of rings.

Monitoring: Call Management Made Easy

Efficiently monitor calls from your desk with Nextiva’s features:

Call Recording

Choose when to record calls and set up recording announcements for callers.

Busy Lamp Field

Quickly check the call status of up to 10 users and receive notifications about parked calls.

Call Routing: Fine-Tuning Your Communication

Easily manage call routing settings with Nextiva:

Call Waiting

Accept additional calls while on an active call.

Do Not Disturb

Send incoming calls directly to voicemail, with an option to receive reminders when the phone is blocked.

Push-to-Talk

Enable automatic call answering for specific users, similar to an intercom.

Enhancing Efficiency with More Features

Selective Call Rejection

Reject calls based on schedules and specific phone numbers.

Shared Call Appearance

Make and receive calls from multiple devices. Set up devices with unique IDs and make them active for communication.

Speed Dial

Set up speed dials for frequently dialed numbers, enhancing communication efficiency.

Caller Identification

Hide your display name from callers for enhanced privacy.

Custom Integrations

Provide users with necessary login credentials for custom integrations.

Conferencing

Set up personal conference bridges for seamless communication.

Simplifying Device Management

Managing devices is a breeze with Nextiva:

Adding a New Device

Select the phone model, enter the MAC address, and assign it to a user.

Editing and Updating Devices

Edit or update devices conveniently from the Actions menu.

Accessing Additional Resources

Explore helpful articles, webinars, and live chat support on Nextiva’s support site. Download the Nextiva App to access your services from any computer or mobile phone.

With Nextiva Voice Advanced Settings, you have the power to customize your communication experience like never before. From seamless mobility to efficient call routing, Nextiva empowers you to stay connected and productive.

Remember, technology is your friend. Embrace it, and let Nextiva take your communication to the next level!